RootsWeb Frequently Asked Questions (FAQ's)
- I forgot my password. How can I retrieve it?
- RootsWeb.com users can obtain forgotten passwords, user IDs, and information
about subscribed mailing lists from
PASSWORD
CENTRAL. The information you requested will be e-mailed to you so if you
no longer have the same e-mail address, you will need to contact the
Help Desk.
- How do I subscribe or unsubscribe from a mailing list?
- The easiest way to subscribe or unsubscribe to one of our mailing lists
is to follow the links on our index at
http://lists.rootsweb.com to find the list you want. Click on its name and
you will find links for subscribing, unsubscribing, contacting the list administrator,
and accessing the archives (if applicable). If you are having difficulty subscribing
or unsubscribing, please contact the list administrator. Most mailing lists
have subscription information at the bottom of the message.
- Is there a size limit on my website at Rootsweb?
- There is no limit on your Freepages site. RootsWeb simply asks that
you notify them if you plan on using MORE than 200MB, Write to [email protected]
- I have a website at freepages and on some of the pages I have double or
triple headers and footers. What happened?
- Generally, if you have two top banners, you've got two <body> tags....and
if you've got two bottom banners, you've got two </body> tags....that's
the first thing to look for. If you save your pages from the Internet, the banner
code is a part of your page so double check for the code and delete it before
you upload the page again.
- What is the ftp address for uploading my files to freepages?
- ftp://users.freepages.rootsweb.com
then choose your remote directory genealogy_html or whichever one you are using.
- Can someone please point me to current, up-to-date instructions on how to
use Mailmerge to add a form to my FREEPAGES website and have the results of
that form e-mailed to me?
-
Basics of MailMerge
How to use
Mail Merge CGI Forms
- Does Rootsweb allow people to upload their own CGI scripts to the server?
- No. RootsWeb does not allow cgi scripts in any user account, with the exception
of scripts that have been created specifically for RootsWeb users. They can
be found on the
https://sites.rootsweb.com/rootsweb/wizards/index.html
